SMTP and APN WiFi

Why can't I send email from my laptop on the APN WiFi connection?

APN supports secure SMTP on port 587.  You either need to use web based email to send emails (eg gmail, hotmail, yahoo, or from your email providers webpage, etc) or you need to configure your mail client to use secure SMTP. 

For example in Outlook Express (Windows) it is located in Tools, Options, Internet Accounts, Mail tab, select your mail server, Properties, Advanced, Outgoing Mail, change from 25 to 587.

Your outgoing mail server may require authentication. To configure in Outlook Express, Tools, Options, Internet Accounts, Mail tab, select your mail server, Properties, Servers, tick "My server requires authentication" and you may also need to click on the settings button to enter your account name and password.

Does my email provider support secure SMTP on port 587?

You may have to contact your email provider to find out or you could try this test (Windows). Open a command prompt and try using telnet to connect.  In the example below you would replace smtp.orcon.net.nz with the smtp address of your email provider.

telnet smtp.orcon.net.nz 587

"fail to connect" will display if the email provider doesn't support 587 or if the smtp address is incorrect

to log out of the session type quit.

See also

WiFi - restrictions

Email

Emailing